Comprehensive Care for Your Ford
Keeping your Ford in peak condition means trusting the experts who know it best. From the rugged durability of the Ranger, our certified technicians provide the precision care your vehicle deserves. Whether you are scheduling a routine maintenance check, utilizing our 5-year warranty coverage, or seeking genuine Ford parts for a specific repair, every service is designed to ensure your vehicle remains as “Built Ford Tough” as the day you drove it home.
Scheduled Service
Spare Parts Inquiry
Roadside Assist
Ford Warranty
Car Insurance renewal
Scheduled Services
Adhering to your vehicle’s regular maintenance schedule is the best way to protect your investment and ensure long-term reliability. While we encourage you to use our seamless online Booking Form for the fastest experience at Ford Petaling Jaya, we are proud to offer walk-in service support during all working hours to provide expert attention, ensuring your journey never has to wait.
Genuine Ford Spare Parts
We provide a comprehensive range of genuine components, spanning both exterior body parts and interior trim and electronics, all meticulously crafted to meet exact factory specifications. By using authentic parts for every square inch of your vehicle, you ensure that its high-fidelity performance and aesthetic remain uncompromised. Our team is dedicated to supplying the precise technical support and authentic inventory needed to protect your investment and keep your vehicle in showroom condition.
Roadside Assist
Drive with total confidence knowing that professional help is just a phone call away. Our comprehensive roadside support ensures you are never stranded. From immediate on-site breakdowns to secure towing services to the nearest authorized center, we provide the high-fidelity care needed to handle unexpected situations with ease. Whether you require technical support or accident assistance, our team is committed to getting your journey back on track swiftly and safely.
24/7 Breakdown Support
Access expert assistance at any hour, every day of the week
Secure Towing
Professional towing to the nearest authorized service center.
Ford Warranty
New Ford Ranger vehicles (Year Make 2021 onwards) come with a standard 5-year or 160,000 km (whichever comes first) manufacturer’s warranty. Other models come with a standard 3-year or 100,000 km (whichever comes first) manufacturer’s warranty. This warranty is only valid on the condition that the vehicle is serviced following the guidelines stated in the owner’s manual at any authorised Ford Service Centre. The warranty does not cover parts and labour needed to maintain the vehicle and the replacement of parts due to normal wear and tear.
- Accidents, collision, or objects striking the vehicle (including driving through a car wash)
- Theft, vandalism, or riot
- Fire or explosion
- Using contaminated or improper fuel/fluids
- Customer-applied chemicals or accidental spills
- Driving through water deep enough to cause water to be ingested into the engine
- Misuse of the vehicle, such as driving over curbs, overloading, racing, or using the vehicle as a stationary power source
- Damage caused by alteration or modification
- Damage caused by use and / or the environment
- Vehicles that have had the odometer disconnected, altered, or inoperative for an extended period with the result that the actual mileage cannot be determined
- Vehicles that have ever been labeled or branded as dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; this will void the warranty
- Vehicles that have been determined to be a total loss by an insurance company
Car Insurance Renewal
Our insurance package covers both new and used vehicles, offering comprehensive protection so you can drive with confidence and peace of mind.
Exclusive Benefits
Benefits
The Ford Kam Lung Motor Insurance Package not only enables you to travel in style and comfort, but you will also enjoy additional benefits and full protection for your car
- No excess fees (except for Compulsory excess”).
- You have the option either to get full compensation for the or total loss based on agreed value for the first 10 years**
- Betterment Exemption up to 10 years Betterment fee is waived for replacement of damaged parts due to accidents at Authorised Body & Paint Centres
*If the driver is under the age of 21 or a holder of a Provisional/Probation Driving License, a compulsory excess of RM400 is applicable in the event of claim **Agreed value coverage Option to protect your sum insured with 100% agreed value payout in the event of theft or total loss
Additional Privileges
Enjoy Additional Privileges
We understand the inconvenience caused should your vehicle experience a breakdown or be involved in an accident. Therefore, we offer you a series of additional benefits at no additional cost:
- 24-hour emergency towing and roadside repair for up to RM400.
- Accident towing for up to RM200.
- Car rental referral assistance.
- Hotel accommodation arrangement assistance.
- Emergency message transmission.
- Medical and referral assistance.
Insurance Claim
Superior Insurance Claims Services
We understand the hassles, that’s why we’ve made it easier and convenient for you.
- Approval for estimation on repair works below RM20,000 within 24 hours via Merimen system.
- Arrangement for repair works estimated above RM20,000 within 48 hours upon approval from the authorised loss adjuster.
- 12 months guarantee on auto parts and labour from Ford Kam Lung Motor Insurance authorised workshops.
- Genuine auto parts from Sime Darby Auto ConneXion.
- Claims status updates via SMS.
*Terms & Conditions apply.
